Great - Freelance Virtual Assistant BELAY Employee Review

4.0
Sep 20, 2020
Recommend
CEO approval
Business Outlook

Pros

They are flexible and nice.

Cons

They take a big cut.

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BELAY Response
5y
Thank you for taking the time to leave this review. We are so grateful for the time you have devoted to serving BELAY clients. BELAY provides a premium service to both our clients and our contractors. We carefully and regularly evaluate both our prices for clients and our pay rate for our contractors and we believe in the value we provide for everyone who chooses to partner with us. Thank you for all you do and for trusting us to find the best clients for you!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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