So Glad I Made The Switch! - Virtual Assistant BELAY Employee Review

5.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

They are so good at connecting contractors with the right clients.

Cons

Wages don't increase at a regular rate through Belay

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BELAY Response
5y
Thank you for taking the time to leave this review. We are so grateful that you chose BELAY as your partner as a Virtual Assistant. Did you know you may renegotiate your contract at the year mark with your client? Please reach out to Contractor Services for more details. Thank you for all that you do to take such good care of our clients!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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