The best culture & team - Client Success Consultant BELAY Employee Review

5.0
Feb 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Belay has such a special culture where you feel appreciated and valued for who you truly are. They are a group of hard working, fast paced, goal & people oriented individuals, and it's inspiring to be on the team with them!

Cons

None, if I could conjure up my dream job, being a CSC is it!

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BELAY Response
5y
Thank you for taking the time to leave this review. We are so glad you have found a great place to work here at BELAY. We agree that we get to work with some pretty inspiring people! Thank you for all you do to serve our clients and contractors well.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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