Wonderful company to work for! - Virtual Assistant BELAY Employee Review

5.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Belay truly works to match you with clients who are a great fit. Belay cares about their contractors.

Cons

There should be more salary ranges for more highly qualified VAs.

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BELAY Response
4y
Hello there! Thank you for taking the time to leave a review. We are glad to hear that you feel cared for, as we are nothing without our people! Our pay is highly competitive in the market that we are in and we are proud of the service we provide in finding our VAs the best clients to work with. We regularly re-evaluate and strive to provide the best contractor experience for everyone that works for us!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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