Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 688 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 28 reviews)); "Flexibility and great people to work with" ((in 24 reviews)); "Good clients, flexible schedule, good support" ((in 18 reviews)); "Great leadership" ((in 16 reviews)); "serve many great clients" ((in 16 reviews))

What are the cons of working at BELAY according to real employee reviews?

"The pay is low and don't seem to review hourly pay often" ((in 89 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 35 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 7 reviews)); "They pay rate is extremely low as well." ((in 6 reviews)); "Limited growth opportunities; compensation does not align with the demands of the role." ((in 5 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

Supplemental Income Approved - Virtual Assistant BELAY Employee Review

3.0

Mar 18, 2022

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Clients you work with are awesome. Sometimes your client will send you gifts during the holidays. Some Belay employees will reach out when they should to make sure you're doing well in your engagement. If you're needing supplemental income this is a good place to work.

Cons

No health insurance. No bonuses. Not much help with tax season. Lots of role changes in their management. Interview process is lengthy. Pay increase is non-existant. Hourly pay seems to be lower than other work-from-home companies. You're a contractor to them, so if you need help with outside forms, you'll most likely get the run around.

BELAY Response

4y

Hello there and thank you for taking the time to leave this review. We are sorry that BELAY did not turn out to be the best fit for you. It is evident on our application that our roles are 1099 contractor roles and that it does not come with health benefits, overtime, etc. We discuss this during the interview process as well. As far as our pay rate, we are actually leading in hourly pay compared to our competitors. Additionally, we have not had any recent changes in our management, unless someone has gotten promoted which is only an asset to our contractors and clients. We believe we provide an incredible service for both clients and contractors alike, and our team is dedicated to serving well across the board. With that said, we have a dedicated Contractor Services team who gladly jumps in to help our contractors with any issues or guidance they may need. We are glad to hear that you enjoyed your clients and we wish you all the best.

Explore other reviews about BELAY

5.0

Jun 23, 2026

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

BELAY Response

2w

Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!

1.0

Jul 15, 2026

Client support

Recommend

CEO approval

Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

1

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Jobs at BELAY

Client Services Assistant

BELAY

Supplemental Income Approved - Virtual Assistant BELAY Employee Review

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