Perfect Position for a stay-at-home parent/someone with enough financial flexibility to work part time - Virtual Assistant BELAY Employee Review

4.0
Sep 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Extremely intentional and helpful corporate team Many training resources provided Perks included Corporate team always celebrates success of employees Incredible Client Success Consultant team Best team culture I have worked for

Cons

-It can take weeks to find a client partnership that you qualify as an assistant for. These weeks of waiting for a client-match are unpaid. -No PTO - if you take off a week of work, you're expected to make up all of your contracted hours on top of the hours you're already working, and you have to make up those hours all in the same month. -"Flexibility" doesn't really exist. Yes, you work from home. However, if you are wanting to work full time, this means constantly working 8 hours a day, Mon-Fri. If you take off Christmas Day, you're expected to make up those additional 8 hours between December 1st and December 31st. If you take off a week for Christmas, you're expected to make up those 40 hours in addition to the 8 hours/day you're already working, all to be made up between December 1st and December 31st. -Working at BELAY only makes sense if you're wanting to work part-time, but expect to work full-time to make up any hours you take for vacation (this includes special occasions such as weddings, honeymoons, childbirth, emergencies, etc). Not much room for growth - you're eligible for a $1 raise after keeping the same client for a minimum of one year. You might not be eligible for a raise if you've worked at BELAY for over a year or more, but have only maintained client relationships for several months at a time. There is the occasional promotion to the corporate team, but only if you live in the Atlanta, Georgia area.

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BELAY Response
3y
Thank you so much for your feedback and review! We do understand the process can be a bit lengthy but it is in the hope that we don't just find you a skills match with a client but a personal one, too. We appreciate all you do!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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