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      BELAY

      Engaged Employer

      BELAY reviews

      Great company and even better people! - Anonymous BELAY Employee Review

      5.0
      Feb 13, 2023
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      BELAY is a great company all around. The mission, vision, and values of this company speak for themselves. BELAY really displays its passion to serve clients and contractors through everything they do. The people who make up BELAY are the real stars. I'm so lucky to work with some of the best people who deeply care about one another and who collaborate and lean on each other well. The team has fun but works hard! The work-life balance is also a huge perk. There is no expectation to work outside of normal business hours. My night and weekends are held sacred by my manager and coworkers. I have a life outside of my job and I never feel bad about upholding that boundary!

      Cons

      Even though BELAY has a lot of amazing aspects, just like every other company BELAY has its flaws and imperfections. BELAY has an unofficial saying "build the plane as we fly it", although I enjoy the can-do attitude and willingness to jump feet first, I've seen this end badly most of the time. This norm has created undue stress and chaos that could have been prevented if management took the time to be strategic in their approach rather than reactionary. I've seen many of my coworkers dismissed when they advocate for a more strategic approach. I'm hoping the management team will continue to grow in this area. The pay at BELAY is also not the greatest. To really increase your base salary you need to be promoted. Unfortunately, the bonuses are not substantial either.

      avatar
      BELAY Response
      3y
      Hi there, thank you for such an honest and thorough review. We understand we are a wonderful company but also acknowledge there are plenty of ways for us to grow. It's feedback like this that allows us to do so. Thank you!

      Explore other reviews about BELAY

      5.0
      Jun 23, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

      Cons

      None - I have been nothing but impressed with Belay!

      avatar
      BELAY Response
      2w
      Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
      1.0
      Jul 15, 2026
      Client support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

      Cons

      Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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