Not a great experience - Independent Contractor BELAY Employee Review

2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Company seems to care about its employees

Cons

They weren't willing to give me a chance. I applied for job after job and had a handful of first round interviews but was never selected. I even took it upon myself to do additional training and attend lunch and learns (virtual events to learn more about how to be successful). I felt like I was more than capable of taking on a client but none of CSC's would take a chance on me because I lacked experience. I was "let go" at the 90 day mark when I had yet to be matched with my first client. There wasn't even a conversation about it. I received an email thanking me for my time (and I had invested HOURS applying, training, etc) and wishing me luck in the future.

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BELAY Response
3y
Hi there, thank you for leaving an honest review. We are sorry to hear that your time at BELAY ended without having served a client. We appreciate you taking measures to improve and to provide the feedback that you have.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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