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      BELAY

      Engaged Employer

      BELAY reviews

      Fantastic Remote Company - Virtual Assistant BELAY Employee Review

      5.0
      Mar 8, 2023
      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The oversight of client and contractor from Belay is exceptional - it is not overbearing, but always available as needed. Belay is very concerned with both the client and the contractor experience. The payroll system for contractors is easy to use. Great opportunities to communicate with other contractors when in need of advice regarding a particular challenge.

      Cons

      The ONLY con is that when you sign an agreement for a certain pay rate, you are locked into that pay rate regardless of the quality of your work or length of time with a client. There are no "raises."

      avatar
      BELAY Response
      3y
      Hi there, thank you for your review of BELAY. It's great to hear that you're feeling supported and enjoying the conversations you can have with other contractors. That's something we love, too! Depending on certain circumstances, contractors may have the opportunity for a raise but we do also have caps on our positions. We understand that being a con and will always appreciate your feedback!

      Explore other reviews about BELAY

      5.0
      Jun 23, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

      Cons

      None - I have been nothing but impressed with Belay!

      avatar
      BELAY Response
      2w
      Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
      1.0
      Jul 15, 2026
      Client support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

      Cons

      Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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