This is the real deal. - Virtual Assistance BELAY Employee Review

5.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are worried that this sounds too good to be true, put your fears at rest. Belay truly is a great agency. They care about their contractors and will work to place you in the best situation for both you and the client. They provide support and training. They provide a listening ear if your placement becomes "tricky". They are a great company committed to the best service possible.

Cons

You need to be sure that working as your own boss and on a 1099 basis is right for you. There are definite cons to consider - you run your business but you are also responsible for it and not everyone wants to take on that level of commitment. You pay taxes and track business expenses. It's not for everyone so consider that when you consider moving to this type of work.

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BELAY Response
3y
Hi, thank you for reviewing BELAY! You bring a lot of great insight regarding being your own boss and you're right, that isn't for everyone. We're so glad that your time here has been enjoyable and hope it continues to be that way. Thank you so much for your feedback!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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