Virtual Assistant at Belay - Virtual Assistant BELAY Employee Review

3.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours/time schedule/remote Support, training

Cons

Contracted hours and no time off, meaning you have to the contracted hours even if you are sick or go on vacation. No benefits/bonus, pay increase only yearly and with a cap

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BELAY Response
3y
Hello there, thank you for your review. We appreciate your concerns and feedback. Please take a look at the upcoming benefits that we are offering our contractors through our partnership with Wingspan. We hope this can help alleviate concerns and give options more options to our folks! We're glad to hear that you enjoy the flexible and remote setting of the role.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

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