Virtual assistant at Belay - Virtual Assistant BELAY Employee Review

1.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

You can make your own hours

Cons

They pay less than twice what they charge

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BELAY Response
1y
Thank you for taking the time to share your thoughts! We’re thrilled to hear that you enjoy the flexibility that being part of BELAY offers. Flexibility is a cornerstone of what we strive to provide, and it’s wonderful to see that resonate with you. We’d like to take this opportunity to clarify how our contractor rates and client packages are structured. These are determined by various factors, such as hours and scope for clients, as well as tenure, experience, and skillsets for our contractors. Additionally, we are transparent that a portion of client fees goes toward compensating our contractors, while another portion supports the wide array of services and perks we offer, including: -Unmatched Flexibility: The ability to work from anywhere and choose your hours. Access to Opportunities: Hundreds of job postings across various industries, saving you the time and effort of sourcing and vetting clients. -Administrative Support: We handle invoicing and payment collection, allowing you to focus on your work instead of back-end logistics. -Dedicated Support: Intentional placements, success consultants for personalized guidance, and resources to help you excel in every engagement. Professional Development: Networking opportunities, fellow contractor support, webinars, and a comprehensive library of resources to grow your skills. -Exclusive Benefits: Access to our 1099 benefit marketplace, offering health, dental, vision, financial tools, tax planning assistance, and more. We believe these offerings are a key part of the value we provide, helping our contractors focus on what they do best while enjoying meaningful support along the way. Thank you again for your feedback, and we’re glad to have you as part of our community!

Explore other reviews about BELAY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
2w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat Flexible Work from Home

Cons

Low Pay Clients pay Belay $50-$60/hr for Virtual Assistant but they don't know that Belay is only paying the VA $20/hr so they expect $60 attention. High expectations and desired attention for very low pay. VA's are in contract with Belay. So if one of their engagements want them to work for them to work for them full time outside of Belay they have to buy out the VA'a contract with Belay that could be up to $20k. If the engagement can't afford to do that they have to wait 2 years after their contract and after the VA's contract ends with Belay.

1
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BELAY Response
1mo
Thank you for taking the time to share your experience and for partnering with BELAY. We’re glad to hear that the opportunity to work remotely was a positive part of your journey, as flexibility and access to meaningful work are foundational to our model. We also appreciate your honest feedback regarding compensation. Client needs and scope of work vary widely, and those factors directly influence role expectations across engagements. BELAY’s role is to thoughtfully match contractors with clients whose needs, complexity, and investment align with the contractor’s experience and preferences, while also providing support beyond placement alone. Our model is designed to reduce many of the challenges independent contractors face by handling client acquisition, vetting, matching, contracts, invoicing, and collections, allowing contractors to focus on delivering excellent work rather than managing backend logistics. That said, we recognize that compensation expectations evolve and that market conditions continue to change. We regularly review the pay rate of our contractors to ensure it reflects both client demand and the value our contractors bring. Contractors are also encouraged to bring any concerns regarding their pay rate directly to their BELAY Talent Specialist. We’re grateful for your feedback and for your partnership with BELAY. Input like this helps inform ongoing improvements as we work to create sustainable, mutually beneficial partnerships for both contractors and clients. Warmly, The BELAY Team
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