Customer Service - Customer Service Representative BGE Employee Review

1.0
Feb 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The salary is very competitive.

Cons

There is no work/life balance. The call center is a very stressful place to work due to high call volume and the coldness of management. Human Resources is not there for employees. HR will always side with company management when an employee issue is taken to HR.

Explore other reviews about BGE

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Benefits Compensation Leadership

Cons

Old systems Pay relative to other industries Mobility Limited hybrid schedule

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and culture

Cons

Slow advancement with lots of middle management

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