1.0
Oct 19, 2021
Former employee, more than 8 years
Baltimore, MD
Recommend
CEO approval
Business Outlook
Pros
The money is simply great.
Cons
The people in the call center are treated like robots. You are expected to be perfect on every call. There is zero tolerance for mistakes. The quality standards are beyond rigid. The stress drives many customer service workers to seek therapy and go out for extended periods of time on FMLA or long-term disability.