Don’t waste your time - Loan Processor BHG Financial Employee Review

Everything. I have been with this company over 4 years now, and things have changed drastically. BHG was once a good company, but these last couple of years have been nothing short of a nightmare. We have had over 6 pay plan changes in the last year, and each change cuts our income down significantly. The newest commission plan is a slap in the face to the people in this department. We are currently on a stack ranking, VALUE ADD plan that makes absolutely no sense at all especially since lead distribution is unfair & people can send 100+ leads less than you, and add more value since they of course have a lower margin. Meanwhile you’re actually making the company hundreds of thousands more but may end up with a $100 commission check for that month if you don’t stack rank how they think you should based on hypothetical numbers they pulled out the sky. It’s absurd how they think it’s ok to pay anyone $100 a month in commission for all the work they expect us to do with every file. Our salary is extremely low, and people were ok with that when we had a fair commission plan, now most loan processors will not be making a livable wage if they decide to stay. Also, ATTENTION NEW HIRES: if you’re interviewing they will not tell you about the commission plan which seems off since they’re adamant about not making any changes even though people are quitting like crazy, and morale is lower than it’s ever been. Anytime you have a valid question they might not like they will 9x out of 10 gaslight you, and retaliate against you. Working for this company especially this department feels like you’re in a mentally a*usive relationship due to the tactics that are used. The company also needs training when it comes to working with people of certain backgrounds because the company lacks diversity in a major way, and you can tell when dealing with certain people sadly. You will be constantly singled out/ micromanaged / bullied by the AE department, and made to feel like you’re their assistant, and it is encouraged by management. There’s so much more that I can say, but I’m going to end with this … don’t waste your valuable time working here if you have ANY other options. This company has shown time & time again they don’t care about their employees. I’m sure whoever is responding to these reviews will just leave the same generic gaslighting response about wellness days, and their pay plan being one of the bests in the industry which is truly laughable. Also a lot of the response’s are untruthful too , and management leaves fake reviews which is disappointing because people come to sites like these to read TRUE reviews & information about a company they’re considering working for.