Pros
On-site cafeteria and coffee bar is convenient with good food and reasonable prices. Summer hours are nice. For the most part good people to work with. Products are good and starting to get better with innovation. They are pet friendly and do alot to help homeless pets through funding adoption fees and spay and neuter programs.
Cons
Lack of diversity, gender equality, and transparency, and too much nepotism in a family run business. They will hire and promote family members and friends of CEO and top execs instead rather than base it on merit, experience, skill, and work ethic. They reward the wrong behaviors here. And you will struggle more to get recognized for your work if you are a woman or over 35 yrs. old. They prefer to hire externally - 20-somethings with little to no relevant experience over internal more qualified associates and then try to lamely justify it. Their internal interviewing process is a dog and pony show when they usually already have someone picked for the position and then managers be-little and insult you in an interview and are condescending because they have their own hidden agenda/plan. Pets are sometimes treated better than the people. Managers and HR will lie to you. Managers and co-workers would rather throw you under the bus...everyone is in self-preservation/protect mode. Raises are minuscule and sometimes insulting for the work that you do, especially if you get an above average rating on your yearly review. They limit pay grades jumps even if you are more than qualified with past experience. There is a lack of transparency in pay and job grades allowing them to perpetuate the inequality and favoritism.