Patient Account Rep - Senior Patient Access Representative BJC HealthCare Employee Review

1.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Within my department, I was able to learn different areas of registration (labor and delivery, ED, GILab, etc). Registration also offered a lot of OT.

Cons

Working here was terrible. I lasted so long because it was convenient and I am not a "job hopper". Unfortunately, this department had so much drama and favoritism going on it was unbearable. I had applied for this job several times. I met the qualifications, but within 5 minutes of my application I was denied for the job. It took a family member who worked at MOBAP to mention something and get me an interview. I was hired right away! Worst decision I could have made. I started off PerDiem/As needed. I was promised a raise and permanent position all the time, but the job would always be given to someone else who kissed their behinds. There was NO training and NO confidentiality among supervisors/leads/employees. After 3 years of working there with no write ups or anything I came to work and could not log into my computer. Contacted IT and found out I was terminated with no reason. The HR department and my supervisor have yet to inform me of this. - no communication - treats employees horrible - unfair pay - long hours - poor management - unfair HR practices - treated like slaves - no appreciation - favoritism

Explore other reviews about BJC HealthCare

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room to grow and leadership support

Cons

Large health system to navigate

avatar
BJC HealthCare Response
3d
Giving our team members the opportunities to grow personally and professionally is a top priority. We are happy to hear that you're receiving support from your leaders in this! Thank you for being a part of the BJC team.
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Education CAN be paid for, but you are locked into a contract and cannot switch positions

Cons

Raises mean nothing. 53 cents is unlivable. incredibly demanding job. Always short staffed so you are doing 2 - 4 peoples worth of work. Constant training that needs to be done every 3 months.

avatar
BJC HealthCare Response
3d
Thank you for taking the time to leave a review. We value your feedback and have passed it along to our leaders.
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