A stepping stone to a real career - Senior Customer Support Technician BJC HealthCare Employee Review

1.0
Aug 25, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great experience which looks good on a resume. -Good place to get a foot in the door. -If you know or fraternize with the right people, you can climb the ranks fast, regardless of actual IT knowledge. -Get paid to sit in meetings and socialize most of the day. Do maybe 15 minutes of actual work. You will not be held accountable.

Cons

-IS hiring process is all about internal politics. The result is a very large group of employees who have absolutely no idea how to do their job, and pass it on to more experienced and knowledgeable , but less compensated co workers. -Job titles mean nothing, and is just an excuse to pay employees less. -1.5% annual raise. No opportunity for a merit raise. -Zero accountability. -Easier to get a promotion by leaving company and then returning than it is to simply get a promotion. -Massive management structure with far too much overhead. No one actually knows who is responsible for what.

Explore other reviews about BJC HealthCare

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of room to grow and leadership support

Cons

Large health system to navigate

avatar
BJC HealthCare Response
3d
Giving our team members the opportunities to grow personally and professionally is a top priority. We are happy to hear that you're receiving support from your leaders in this! Thank you for being a part of the BJC team.
2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Education CAN be paid for, but you are locked into a contract and cannot switch positions

Cons

Raises mean nothing. 53 cents is unlivable. incredibly demanding job. Always short staffed so you are doing 2 - 4 peoples worth of work. Constant training that needs to be done every 3 months.

avatar
BJC HealthCare Response
3d
Thank you for taking the time to leave a review. We value your feedback and have passed it along to our leaders.
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