Business Relationship Manager - Customer Success Manager BMC Software Employee Review

2.0
Jun 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Work with a workforce worldwide

Cons

BMC Software has turned from being a family to a group who dictates all actions, movements, and thought. Especially the SaaS group does not tolerate employees who free think for themselves. They micromanage every facet of every day. Working for this group is intolerable.

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BMC Software Response
8y
We are grateful that you took the opportunity to share your opinions so that we may reflect and think about ways we can adapt and change to better meet the needs of all our employees. We are sorry to hear we did not meet your expectations and we wish you luck on your future career path.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

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Cons

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2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They hardly ever fire anyone.

Cons

They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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