Working at BMC is a mixed bag - Technical Support Analyst BMC Software Employee Review

4.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Many people who have been around for 20+ years on this team. If you like working with people from around the globe this job is for you.

Cons

On calls can be stressful and you may get woken up in the middle of the night. R&D not helpful at all when needed and located in Israel so frequently experience scheduling conflicts with them.

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BMC Software Response
3y
Thank you for sharing your insights about the long-standing team members and the global collaboration opportunities at BMC. We greatly value the experience and expertise of our team members, especially those who have been with us for 20+ years. Our global workforce brings diverse perspectives and enriches the work environment.

Explore other reviews about BMC Software

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They hardly ever fire anyone.

Cons

They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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