Never want to leave - Customer Service BMM Testlabs Employee Review

5.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve worked at BMM for over five years but have worked in the gaming industry much longer than that. BMM is a great company. The executive team is kind, caring, and flexible. Work/life balance and a flexible schedule are embraced as much as possible without sacrificing client service. We embrace every culture and our employees’ individuality, and our dress code is casual. The company is doing very well financially and is focused on growth. We are now able to compete head-to-head with our largest competitor, offering the same testing services for every product in every gaming jurisdiction, plus cybersecurity solutions and free training. The pay is competitive, and our benefits are top-notch. The company pays for our medical insurance fully (for employees, not spouses or children), which is very generous.

Cons

We do a lot of impromptu potlucks. I’m not a fan, but most people like them, and it is good to see our team getting together socially. The lights in the restrooms are stark and white. Can you replace them with some warmer lights? Would be great to have an annual performance review process that is consistent globally.

Explore other reviews about BMM Testlabs

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This is the best job I've ever had. My manager leaves me alone and trusts me to get my job done. The office attire is business casual. At least once a month, Nicole makes homemade banana bread or brownies in our kitchen. There are so many opportunities to grow here. New ideas are well received. The executives have an open-door policy. It's a casual, yet professional environment, and our vision as a company is to protect players and all who play.

Cons

I'm expected to take the occasional early-morning or evening meeting, but that's because my role is global and we are a global company; it comes with the territory. Our office could use a refresh, and I wish we had an outdoor patio where I could eat lunch or take a break.

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BMM Testlabs Response
2mo
Thank you for taking the time to share your experience at BMM. We truly appreciate your kind words and are grateful to have you as part of the team. At BMM, we strive to create an environment where employees feel supported, challenged, and connected to meaningful work within the global gaming industry. It is rewarding to hear that your experience reflects those values. We also appreciate your honest feedback regarding areas where we can continue to improve. Employee feedback – both positive and constructive – plays an important role in helping us strengthen our workplace, processes, and overall employee experience. Thank you for all that you contribute to BMM each day. We appreciate your dedication and look forward to your continued success with the company. (P.S. We love the banana bread and brownies, too!)
3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibile learn e-gaming Testing knowledge

Cons

you will get very comfortable

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