1.0
Dec 30, 2024
Former employee, more than 3 years
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
BMO boasts a strong brand name and significant market share.
Cons
BMO’s culture fosters internal competition that pits teams against each other, encouraging unethical gaming of incentive programs with little regard for customer well-being. Rather than addressing these issues, management exacerbates the problem by raising targets, further manipulating both employees and customers. The outdated technology lags far behind competitors, leaving customers underserved and without meaningful solutions. Combined with a toxic work environment and leadership indifferent to change, BMO proves to be a challenging and demoralizing place to work.