Contact Center Banking Associate - Contact Center Banking Associate BMO US Employee Review

3.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

They offer a variety of different shifts so make sure to choose the one that fits your schedule best because it is hard to change this later on as senority plays a big role in schedule changes.

Cons

There has been a lot of layover the last 2 years. Upper management is always super stressed and disorganized. You are pretty much a line worker so working here you wont have time to take a comfortable bathroom break. The manager will literally follow you to the bathroom and hound you if you are not on the phone talking with a person.

Explore other reviews about BMO US

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, growth, good bonus

Cons

Lean team, nights / weekend deployments

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and Hybrid work available

Cons

Some managers seem disinterested, Others are on you about stuff, and then there are the ones who say things that make you feel like you're stupid even when you know the question has a sound basis.

See reviews by: Helpful|Rating|Date|All