Straightforward yet high-stress job - Service Representative, International Payments Operations BMO US Employee Review

1.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

- my colleagues were, for the most part, hardworking and helpful people

Cons

- management was openly clique-y; felt like we were managed by mean high-schoolers - pay was a pittance, raises were pathetic, bonuses out of the question - micromanaged in everything we did - inflexible when you needed time off for appointments or accommodations for disability, but berated you if you left before 6:30 despite shift being 9-6 - management did not encourage employee development, stating "it's not our job" - no opportunity for growth unless you wanted to move to central office over an hour away - everyone's daily/weekly productivity/error rate was literally written on the wall for all to see, and if you missed the wall a detailed daily email was sent out as well

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, growth, good bonus

Cons

Lean team, nights / weekend deployments

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote and Hybrid work available

Cons

Some managers seem disinterested, Others are on you about stuff, and then there are the ones who say things that make you feel like you're stupid even when you know the question has a sound basis.

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