Pros
This is a great place to start getting professional experience as a college student. The company uses customer service and satisfaction as the foundation to their business model, which helps build necessary skills moving forward. The position has a great work/life balance, and presents a lot of opportunity to move up into various roles throughout the company. Management is invested in your professional growth and they give you the tools and opportunities to cultivate long-lasting professional skills.
Cons
The incentive program is a bit underwhelming. There's great opportunity to succeed and be recognized in the company for exceeding your sales goals, but the actual incentive received for it is underwhelming for Customer Service Representatives.