Great for resume, good people for a large traditional bank environment, chaotic workload - Client Service Analyst BNY Employee Review

4.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity to move up, clear pipeline to become Wealth Manager after years of work.

Cons

Turnover became an issue, and work is always extremely busy. Turnover causes more work in the interim but opportunities to move up. Also, became clear that they were instilling rules to keep employees in the entry level position for set amounts of time, 2 years at Client Service Analyst, another 2 years as Senior CSA, before can move on to become an Associate Wealth Manager. Four years in that CSA role is simply too long and results in burnout.

Explore other reviews about BNY

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Really technology driven and laid back first

Cons

Low salary for new associates.

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There is real opportunity for career and skill growth. The company runs short on head count, so people willing to take on more responsibilities have avenues to progress. However, you will need to force the issue for promotions & large salary increases after you prove your capabilities. Realistically it'll take an external counteroffer to move the needle.

Cons

It's a large bank and you're a number in the system. If your NPV is positive you'll stay, else you'll be laid off. This includes both scenarios you control and those you don't. Ex. You control your performance, in office time and networking You don't control if your location is a strategic growth site, if a major client goes with a competitor, or if you'd be impacted by a general company-wide layoff plan.

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