Unethical business model - Anonymous employee BOLD Employee Review

2.0
Jun 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What many of the reviewers have said is true: Bold does employ very nice people, offers generous salary and bonuses, and provides a great work/life balance.

Cons

Bold's business model relies on its users not checking their credit card bill for the monthly subscription fee. These users typically are unemployed people who work in lower-paying professions and can scarcely afford it. The way these users are converted to subscribers is sort of a bait-and-switch that should be illegal but isn't. This is what pays for the salary, bonuses, and work/life balance.

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BOLD Response
4y
Thanks for sharing your feedback as we do share it with our leaders. Our subscription model is similar to a lot of subscription services and we are always looking at opportunities to provide enhanced services and customer experiences. We appreciate your comments and look at other ways to continue to show value to our customers and review a lot of different approaches.

Explore other reviews about BOLD

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, great benefits, flexible PTO, competitive pay, bonus structure, 401k match.

Cons

A more Horizontal corporate structure than most other companies can leave you working more independently than most other companies. It's a global company so some of your partners may be on the other side of the planet. It's a very asynchronous company and some employees may struggle to adjust to the freedom and accountability.

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product managers were very helpful. They are the reason why Bold gets one star. Also, if you've been there for 4 years or more, you seem to like it.

Cons

I've never been so stressed in the first 30 days of a job. The senior manager gossiped about me and didn't have the knowledge to execute or to properly define expectations. I couldn't get feedback or clear expectations from the VP on down. It was like I was supposed to read minds. My advice is to run away.

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