Pros
Remote working contracts. Size of agency means hypothetical possibility to work on new project types/therapy areas, although limited in reality. Salary market average.
Cons
Communication and organisation significantly poorer than other agencies. In my experience, briefs, project notes, and feedback are rarely documented, employees are frequently moved between teams, and there is no consistent central repository for key information or resources. Career development lacks structure across all levels. There are no formal training programmes, feedback is rarely given. Recognition for strong performance is limited. Consistently delivering high-quality work and going above expectations is rarely acknowledged and does not seem to translate to career progression. Workloads are often unsustainable. The volume of work makes it difficult to maintain a healthy work-life balance, or to consistently deliver quality work. Working beyond contracted hours is expected and not compensated.