Good entry level for anyone who wants to be in the IT field - SQA Analyst BTI Solutions Employee Review

2.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities for overtime. Team managers were understanding and reasonable. Even though we were contractors we got good health insurance. Regular daily work is pretty lax and basic.

Cons

Almost no opportunities to move up in the company. Special request testing is unorganized and communication can be unclear test duration. Initial training is long and with no training manual to reference makes it difficult. Some of the employees who were training me could be harsh at times . There's long hours starting from 9 am and projects end at. Benefits are delayed for 90 days. Teams are small and vary between regions which means the workload can be overwhelming at times.

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BTI Solutions Response
2y
Thank you for sharing your insights about your time at our Berkeley Heights, NS office. We're glad you appreciated the health insurance and work environment. We recognize, however, there's much to improve: 1. Career Advancement: We're developing clearer advancement paths to foster our employees' growth and achievements. 2. Organization and Communication: We're working to streamline our testing processes and improve clarity in our communication channels. 3. Training Process: Enhancing our training approach, including better support materials and trainer guidance, is a priority. 4. Work-Life Balance: We're evaluating our work schedules and benefits policy to better support our employees' well-being. Your experiences are guiding changes in our policies, and we're grateful for your honesty. If you wish to discuss further, we're open to a direct conversation. Best wishes in your future endeavors, and thank you again for your valuable input.

Explore other reviews about BTI Solutions

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The leadership’s commitment to fostering an inclusive, high-performance culture is truly world-class, providing HR with the resources needed to drive meaningful employee engagement. We offer a robust internal mobility program and competitive benefits that genuinely reflect our respect for the talent we hire.

Cons

Because we are scaling so rapidly, some of our legacy processes are still catching up to our current size, which can lead to occasional 'growing pains.' However, this provides an incredible opportunity for proactive leaders to help shape the future of our organizational infrastructure.

3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

As someone who didn't have an IT background I was grateful for the opportunity and the job is pretty simple. Software testing isn't too difficult of a job even though most of the testing was repetitive. Most of the testing is the same unless the manager wants to change you to a different team. . The manager was very empathetic and understanding

Cons

This isn't an ordinary 9-5 job the hours are long depending on the project so sometimes work stops at 7 or 8 so there's a lack of work/life balance. The testing can get repetitive and boring after a while. Sometimes you can expect an attitude and slow response times from some of the upper-level management during the higher level software testing. I got conflicting messages on how long training was suppose to be and some of my coworkers don't know how to train. Some of the older co-workers were extremely sarcastic and tough. There's a lack of upward mobility and growth many of my coworkers were there for years.

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