Dec 11, 2018
Bachem Response
7yWe appreciate you taking the time to give us your feedback.
As a contract manufacturing organization, responsiveness to customer demands is a must. While this is challenging, there are periods when staff are extremely busy and periods when staff are less busy. Bachem appreciates the efforts that our employees put in during the busy periods, while on the other hand, Bachem remains committed to employees during slower periods.
As with many companies, Bachem has certain times of the year that tend to be busy. For Bachem, our busy season tends to be at the end of the year. Bachem appreciates the commitment that our employees have shown, particularly during the recent holiday season when we all appreciate time with friends and family.
Safety is a top priority for Bachem. It is recognized that the fire alarm system can be improved, including in the Quality Control room, and this is actively being addressed. As a pharmaceutical manufacturer employing chemical synthesis, smells are not uncommon in the chemistry areas. Bachem does everything possible to reduce odors. It should be recognizes that smells do not necessarily suggest an employee health and safety issue. This being said, Bachem takes all concerns regarding smells seriously. If you do not feel that your concerns are being adequately addressed, please voice your concerns to the site manager.
We do appreciate your feedback and encourage you to reach out to Human Resources, your manager, or the site manager to discuss any other concerns that you might have. We do believe that with open communication and constant feedback we can continue to make improvements as a team!