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      Bakkt

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      Bakkt reviews

      good job at first - Customer Service Representative (CSR) Bakkt Employee Review

      2.0
      Apr 5, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      the work was WFH they transitioned to hybrid but I'm sure it is in office now. they pay is good and they do hire within and always have a lot of openings always offering OT

      Cons

      mico- managers! no communication between CSR & managers are upset you take a bathroom break, but are never there to assist with complicated inquiries. doing other departments jobs

      Explore other reviews about Bakkt

      5.0
      Aug 29, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for starting as a call center rep

      Cons

      Some rules I dont agree with but some people might

      1
      3.0
      Jun 10, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food/snacks everyday and employee interactions

      Cons

      HR can be super micromanaging

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