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      Bakkt

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      Bakkt reviews

      Horrible place to work - Customer Service Representative Bakkt Employee Review

      1.0
      Apr 12, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and it is remote (for the meantime)

      Cons

      Poor pay, management is unprofessional. Members can almost cuss you out and call you out your name but we are suppose to sit with a smile on our face.

      Explore other reviews about Bakkt

      5.0
      Aug 29, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for starting as a call center rep

      Cons

      Some rules I dont agree with but some people might

      1
      3.0
      Jun 10, 2026
      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food/snacks everyday and employee interactions

      Cons

      HR can be super micromanaging

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