Pays the Bills..Almost - Customer Service Representative Bakkt Employee Review

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Only 2 days in office, great healthcare benefits, incentive programs for attendance and QA performance

Cons

Low wages (I work a part-time job to cover the rest of my bills); career progression to Tier 2 would be more attractive if the positions were paid more; clients don’t update their operating systems so the customers we speak with are sometimes confused/frustrated

Explore other reviews about Bakkt

5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for starting as a call center rep

Cons

Some rules I dont agree with but some people might

1
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Food/snacks everyday and employee interactions

Cons

HR can be super micromanaging

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