Run - Front Line Agent Bakkt Employee Review

-the customer are rude and there was no managers in the morning to help. -toxic work environment -calling other departments was a disaster either they would help or you would be on hold for hours. -Having a customer on hold you had to check on them every minute or you would get scored low. -If you scored anything less than 100 like a 98 you would still get trouble. -have to take the abuse from clients. -mentally draining