Technical Support Engineer - Technical Support Engineer Balance Innovations Employee Review

Unlimited PTO Awesome Co-workers & management

Brinks bought them, fired a good majority of the people during restructuring even though the teams were already completely overworked.

Work life balance is good. PTO is unlimited, but not really, it is 6 weeks(which is still really good).

The UI team consisted of about 6 people, with two of them being team leads. One team lead would manage 2 people, the other would manage the other two. That would lead to heavy micro managing. That wouldn't be so bad if the team didn't consist of people with heavy egos and are dead set in their ways. It is often their way or the highway there. Prepare for a lot of meetings with little to no contributions from the team. I've never been on a team before where I encounter so much conflict and passive aggressiveness. I eventually became so beat down and tired of everyday that I started to even reflect if I wanted to continue a career in software. The pay was decent, compared to most salaries in 2025 it is below or average. In the three years I work there I don't know if I ever saw anything I helped work on go to production. Every project was either scrapped or just forgotten about. But by far the worst con had to be the UI team as a whole being like you are in a toxic relationship. It will eventually make you toxic too,