IT Service Desk Analyst - IT Service Desk Analyst Ballad Health Employee Review

4.0
Jun 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Understanding management, friendly and helpful coworkers, yearly cost of living adjustments and formal performance reviews, weekly performance review emails, free popcorn in the break room.

Cons

Pay is somewhat subpar for the area, parts of IT are being laid off with the merger and move to a new EHR solution, IT is in a hiring freeze due to the merger, company doesn't provide coffee.

Explore other reviews about Ballad Health

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized, efficient, helpful, welcoming, kind

Cons

I don’t know of any cons yet

2.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers and the use of Epic as the EHR.

Cons

Retirement match only deposited once per year instead of each pay period. This means less potential for gains in your own retirement account on that money throughout the year. And if you leave before the annual match, you forfeit an entire year's worth of company match. Pay is not at market level. In departments that are primarily remote, we are competing for talent among more prestigious orgs and also larger markets with much higher pay. It is nearly impossible to retain talent that isn't local and already accustomed to the lower wages (that have only become more stagnant since the merger). PTO (which includes vacation, holidays, and the first 3 days of illness leave) accrues at a much slower rate than other similarly sized organizations.

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