Was good until it wasn't. - Call Agent Balsam Brands Employee Review

3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Easy to work with, good starting job, nice environment.

Cons

Lack of clarity with Hr and Supervisors, management made frequent mistakes regarding lack of reviews and warnings when they should be given, management refused to fix issue with call system and fired me when the issue effected me.

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Balsam Brands Response
2y
Thank you for taking the time to share your feedback. We appreciate your positive remarks about the ease of working with us and the pleasant environment we strive to maintain. However, we regret to hear about your concerns regarding communication with the People team and supervisors, as well as the challenges you faced with our management. We take such feedback seriously and will use it to continually improve our processes for the benefit of our team. If you have any further details you'd like to share, please feel free to reach out to our People team. We wish you the best in your future endeavors!

Explore other reviews about Balsam Brands

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Welcoming environment Ample opportunity Peer enthusiasm On boarding

Cons

Holiday time frame is busy

2.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are good most of the time

Cons

Terrible attitude from most of the department heads, owner, and CEO’s. It’s a very entitled and clique like atmosphere and it can be hard to find your place.

3
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