Great People and Benefits, but Culture and Communication Are Slipping - Software Engineer BambooHR Employee Review

3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The people I work with are genuinely great, and the day-to-day environment is usually positive. Work–life balance is respected, and the pay and benefits are competitive. The perks are solid, and in the past, there was a real sense that employees’ perspectives mattered. Conversations with managers felt meaningful, and there was room to explore ideas or alternative approaches. I’ve had opportunities to grow, especially in the early stages.

Cons

Over the last year, expectations have increased without the support needed to meet them. New tools and processes get rolled out with the assumption that teams can immediately adopt them, but the training and resources aren’t there, which leads to frustration. Communication from management has also slipped. Feedback often feels brushed off or met with surface-level responses instead of action. At times, it feels like information is being filtered or withheld, which creates distrust. Overall, the culture has shifted a lot since I joined, and not in a positive direction.

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BambooHR Response
3mo
Thank you for your candid and detailed review. Hearing that you’ve valued the people you work with, the environment, and the balance you’ve had is meaningful to us. We also recognize the frustration that can come when expectations shift quickly during times of rapid change. Your comments are not taken lightly, as we strive to live our values consistently as we evolve. Please reach out to your leadership team or our HR team if you’re willing to share more—we welcome the chance to listen and work toward improvement alongside our team members. Thanks, Jonathan Vaas, Head of HR & Legal

Explore other reviews about BambooHR

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

3.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

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