6y
Hi there! We’re sorry to hear that this was your experience. We do care about the validity of the reviews on our Glassdoor page and we are particularly careful to ensure that each of the reviews are organic, honest, and anonymous. We certainly encourage employees to leave reviews on Glassdoor, and in doing so, we also encourage everyone to be real about what they’re experiencing. One of our values here at BambooHR is Be Open. Something that we encourage continually, and especially throughout on-boarding, is the importance of being open in other avenues, beyond Glassdoor, that can facilitate change rather than staying quiet. This might mean talking to your manager, or talking to HR, or talking to a department head. Whichever it is, our goal is to create a safe environment where crucial conversations can take place so that when challenges arise, we can talk about them and fix them instead of leaving them in silent frustration. During onboarding, we actually teach a class on crucial conversations and how to communicate effectively.
Secondly, it’s important to us that when mistakes are made we learn from them. That’s a core part of our value of Grow from Good to Great. We want individuals and teams to take ownership when mistakes happen. From there we share, learn, and grow together. This is how we better serve and meet the needs of our clients, by always getting better at what we do.
We appreciate your feedback to continually watch turnover. Though retention hasn’t been an issue for us, this is something we’re always watching and will continue to do so moving forward.
We absolutely recognize that this isn’t everyone’s cup of tea. We encourage hard conversations, being open, and assuming the best. Though it can be challenging, it also has helped each of us grow immensely. We are very open about the type of environment you’ll find here throughout the recruiting process - strengths, challenges, etc. We would never want to put someone in a situation where they wouldn’t thrive. We’re sorry to hear this job wasn’t a good fit for you and wish you success in your career aspirations.