Ask about your position’s turnover before you accept an offer - Anonymous employee BambooHR Employee Review

1.0
Dec 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match was ok.

Cons

Bamboo’s Glassdoor rating is far from accurate. When I was hired, during my onboarding meetings, I was specifically told “If you have a bad experience, do NOT leave a negative review on Glassdoor.” One of the things I was most excited about in how bamboo would talk about their culture was that it was “a good place to make a mistake” and that everyone makes mistakes and that they were always going to “assume the best” and help members of the team get better. I experienced the exact opposite. I made one small (easily fixable) mistake in my first week early into a project and was told that if I continued to make mistakes like that I would be fired. It was unforgivable. From then on it only got worse. They’ll even show you a culture video in onboarding if how someone once made a big mistake, but was supported and encouraged through it. I was simply told to start looking for a job. I regret not asking about my position’s turnover rate before I was hired. If I would’ve known that the last two people before me also only lasted 2-3 months (one quit and the other was fired for “making mistakes”), I would’ve passed on this job.

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BambooHR Response
6y
Hi there! We’re sorry to hear that this was your experience. We do care about the validity of the reviews on our Glassdoor page and we are particularly careful to ensure that each of the reviews are organic, honest, and anonymous. We certainly encourage employees to leave reviews on Glassdoor, and in doing so, we also encourage everyone to be real about what they’re experiencing. One of our values here at BambooHR is Be Open. Something that we encourage continually, and especially throughout on-boarding, is the importance of being open in other avenues, beyond Glassdoor, that can facilitate change rather than staying quiet. This might mean talking to your manager, or talking to HR, or talking to a department head. Whichever it is, our goal is to create a safe environment where crucial conversations can take place so that when challenges arise, we can talk about them and fix them instead of leaving them in silent frustration. During onboarding, we actually teach a class on crucial conversations and how to communicate effectively. Secondly, it’s important to us that when mistakes are made we learn from them. That’s a core part of our value of Grow from Good to Great. We want individuals and teams to take ownership when mistakes happen. From there we share, learn, and grow together. This is how we better serve and meet the needs of our clients, by always getting better at what we do. We appreciate your feedback to continually watch turnover. Though retention hasn’t been an issue for us, this is something we’re always watching and will continue to do so moving forward. We absolutely recognize that this isn’t everyone’s cup of tea. We encourage hard conversations, being open, and assuming the best. Though it can be challenging, it also has helped each of us grow immensely. We are very open about the type of environment you’ll find here throughout the recruiting process - strengths, challenges, etc. We would never want to put someone in a situation where they wouldn’t thrive. We’re sorry to hear this job wasn’t a good fit for you and wish you success in your career aspirations.

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5.0
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Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

3.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

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