Great Company - Support Specialist BambooHR Employee Review

4.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

I love this company. They really take care of their employees. Benefits are great and there is flexibility with schedules which I have loved. They are constantly thinking about their employees and their happiness and it shows. It's been very cool to a part of a company that has seen so much growth since I started here. I look forward to continuing to be a part of its growth moving forward.

Cons

My position does seem to be a bit under valued by management and other teams in my department. My teams contributions are vital to my departments success, but our interactions with other teams and our pay does not necessarily reflect that.

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BambooHR Response
2y
Thank you for your kind words about your experience in our Customer Experience team. Your insights are helpful to ensure we are able to accruately advocate for our team members. We're proud of your commitment to providing outstanding customer support and ensuring our customers' satisfaction. We recognize that your role is at the front lines, keeping our customers as happy as they are. We are grateful and proud of your excellent work. Delivering exceptional service is at the heart of what we do, and your positive feedback fuels our dedication. - Anita, Head of HR

Explore other reviews about BambooHR

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pleasant company atmosphere Coworkers want you to succeed

Cons

Lead gen slow at times Management/employee positions take a long time to fill

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

For many years, BambooHR was a genuinely great place to work. Most of the people are outstanding, and the company built its reputation on a culture of trust, autonomy, and empowerment. I made lifelong friendships here and learned a tremendous amount during my time with the company.

Cons

The BambooHR of today feels very different from the BambooHR that attracted so many employees in the first place. Over time, the culture has become more corporate and political, with decision-making increasingly centralized and less autonomy for managers and teams. The company that once encouraged ownership and trusted employees to help shape outcomes now feels more focused on top-down alignment and process. For those who value autonomy, influence, and being heard, this shift can be frustrating. Compensation and career growth have also become less compelling for long-tenured employees. I chose to leave because I no longer felt aligned with the leadership philosophy, the cultural direction, or the career path available to me. While I’m grateful for my time here, I would encourage candidates to understand that the culture many former employees speak fondly about may not be the culture they experience today.

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