Payroll Managers need review - Payroll Implementation BambooHR Employee Review

2.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

BHR payroll is new and they are working diligently to improve their software for clients. Implemenation team complained enough that we finally got market increases so we aren't paid the bare minimum.

Cons

With the pay increases, the amount you received depended on your manager. Not everyone got the same percentage, and after researching this, it became clear that the raises weren't based on performance either. Instead, they were determined by the manager's perception of what their team deserved. This system is highly unfair because we don't have a say in who our managers are. The management team's policies are inconsistent, leaving most team members feeling like they are an afterthought. Taking vacations is challenging because you end up shouldering the workload of team members who are away. It would be straightforward to reassign clients away from Payroll Project Managers (PPMs) on leave, but instead, clients are handed over and added to another team member's workload to complete.

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BambooHR Response
2y
Thank you for taking the time to share your thoughts. We understand that compensation is an important factor for our team members, and we're sorry to hear that you feel dissatisfied with your total rewards and workload. We're glad to hear you're energized by the improvements we are making to Payroll for our customers - we agree, there is so much there to be excited about! We're committed to regularly reviewing our total rewards practices to ensure they remain consistent and aligned with market and industry standards, as well as a reinforcement of our mission and values. Your feedback is invaluable in helping us understand where we may fall short and how we can address these concerns moving forward, and if you're comfortable, we encourage you to connect with your Director directly on these concerns so they can better understand your perspective. Thank you again for sharing your feedback with us. If you have further thoughts, please don’t hesitate to reach out to your leadership team or hr@bamboohr.com. Your input helps us to continuously evolve and better support our team members. Thanks, Anita, Head of HR

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If you’re complacent with being told what to do and are OK with the pay, you will be OK working here

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There might not be enough space for what I have to say. Management is full of narcissist. Little to no accountability or responsibility from management. Management job is supposed to be helping the team and supporting them and learning the job which they extremely lack in. If you are OK with having someone tell you how to do your job that doesn’t know how to do your job then, you’re in luck. When the team was failing to hit quota, their solution was to keep it the same while calling the BDR‘s complacent. Management also failed to recognize that reps were obtaining quota only through going to events. A work colleague of mine gave feedback in a meeting and was later criticized for providing feedback. After that meeting, he was told not to speak up in a meeting like that. Yet they say they welcome feedback. Management finds time to do things that don’t benefit the team or add extra task to their plate. The organization also loves pointless meetings that can be summarized in two short sentences. My last piece is that the team has a mutual feeling about management and suckers up to them because they are playing the . Bamboo fails to recognize their weaknesses and if they managed to succeed, I would be impressed with how it’s been ran.

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