Support Hero - Customer Service Representative BambooHR Employee Review

5.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company values and atmosphere.

Cons

Requires steady and consistent effort, with a high level of activity only during scheduled work hours.

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BambooHR Response
10mo
Thank you for taking the time to share your thoughts, and we are honored to receive a 5-star review from you! We wish you continued success in your role. Thanks, Jonathan, Head of Legal and HR

Explore other reviews about BambooHR

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

BambooHR is a great place to work with outstanding people.

Cons

BambooHR is focusing heavily on AI, which can come at the expense of jobs.

3.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

2
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