Pros
Great benefits covered by company. Fun outings to try and boost morale. Great and smart employees doing a lot of hard work. Your coworkers make this place what it is, not the people running the show. The culture has brought in a lot of smart and talented fun people who create an environment that will keep you sane amongst the chaos. The CEO is a great guy, who truly does care about his employees in the end and wants to make a difference with the products he has.
Cons
Your experience at Bandwidth is really going to based on which division you work for. I started in Phonebooth and ended up in Republic, which is why I went from loving my job to wanting to leave it. I had 7 different bosses in a year and a half. Luckily my last boss was really great, but by the time she became my boss I was already so frustrated with this place that it didn't matter. When I left I was pretty much doing meaningless work to get stuff out the door in ridiculous timeframes. The organization and structure was just not there. I never really got time to put for true effort on anything because it was a constant fire drill on any project small or large. There is no project management either, so you'll find yourself managing up others on their own projects just to get stuff done. A lot of things get launched before they should, this is apparent in customer service complaints and frustrations from customers on the forum, websites, etc. At the end of the day, poor planning exists and you'll find it in your every day duties as well as in the products themselves. There's EVP, SVP, and VP's of just about everything you can think of. They hire too much upper level people to fuel 400 different ideas noone can stick to instead of hiring the proper people to actually execute it. It creates work overload for a lot of people causing them to give up a lot of the work-life balance the company boasts so much about. I had to work part of every vacation in the 2 years because resources were scarce or proper planning was just nonexistant. There are a lot of friends of friends of friends in upper management, so its intimidating to ever have to file a complaint. Most people don't because who wants to complain about someones best man, or high school friend of someone else, or a long-term previous coworker of another. I've seen people get fired for a few mistakes where people who made more get a slap on the hand because they're friends with the manager. I know a lot of people in other divisions who are happy. I know just as many people in those divisions who are unhappy. It really does come down to where you are at the company, and what section you work in as to your experience. It could be a fun company to work for again if they just got some structure in place. Things can be "fast paced" yet organized to where people have direction and goals that are actually obtainable.