employer cover photo
employer logo
employer logo

Banfield Pet Hospital

Engaged Employer

Great colleagues - Customer Service Coordinator Banfield Pet Hospital Employee Review

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with will make the hard parts worth it

Cons

Corporate pressure that is hard to please

avatar
Banfield Pet Hospital Response
3w
Thank you for taking the time to leave feedback and provide your perspective—it’s appreciated. Your P&O business partner is a resource to support you. We encourage you to reach out to them to share additional context and seek partnership in addressing your concerns. Alternatively, the ombudsman program is also a resource.

Explore other reviews about Banfield Pet Hospital

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great veterinarians and technicians that value your learning as a vet student.

Cons

None that I can recall

avatar
Banfield Pet Hospital Response
6mo
Thank you for sharing your thoughts and feedback and meaningfully outlining where you’ve found support and value. It's a very important to the feedback process. We wish you the very best as you continue on in vet school. 🧡
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

avatar
Banfield Pet Hospital Response
8h
Hi there—thank you for taking the time to share your experience. It’s welcome and appreciated. If you're comfortable sharing more, we encourage you to reach out to your P&O business partner anytime. Alternatively, the ombudsman program is also a resource.
See reviews by: Helpful|Rating|Date|All