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Banfield Pet Hospital

Engaged Employer

Management is the problem - Veterinarian Chief of Staff Banfield Pet Hospital Employee Review

1.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Great idea unfortunately poorly executed by business people who have no idea that veterinary medicine will never be anything like human medicine.

Cons

Management - ultimately they are about money not the human/animal bond. They expect new hospitals to grow at 30% per year and established hospitals to grow endlessly at 10% a year. There is no consideration for a downturn in the economy. You better make your numbers or there will be hell to pay.

Explore other reviews about Banfield Pet Hospital

5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team of techs and doctors who really care about pets

Cons

Having to upsell the care plans

avatar
Banfield Pet Hospital Response
8mo
Hey there! Thank you for taking the time to share your experience - really appreciate it! 🧡😊
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

avatar
Banfield Pet Hospital Response
1d
Hi there—thank you for taking the time to share your experience. It’s welcome and appreciated. If you're comfortable sharing more, we encourage you to reach out to your P&O business partner anytime. Alternatively, the ombudsman program is also a resource.
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