Pros
Working with young, mostly healthy, pets is a nice change from the typical animal hospital. You can go from no experience to Veterinary Technician to Shift Lead to Practice Manager to Fired in very little time.
Cons
Their business model appeals to pet owners who want everything for $0. They hire inexperienced and uneducated doctors and staff and hope for the best. The staff is treated like children - they decorate the hospital like a pre-school and reward staff with candy bars when they sign up $1000's in Wellness Plan Memberships. Doctors can do no wrong. The sites' success balances on the doctors' ability/attitude yet the PM is always the scapegoat. Field and Regional Leaders talk the talk, but don't walk the walk. Company policies set by people who don't understand hospital dynamics - "Follow this new initiative (even when you know it will not work) and when it fails we will blame you." If you do work there, get used to 30 cent raises for going above and beyond. Every year I was there company made changes that benefit corporate never the associate: hired as hourly manager - changed to salary, then told to work a MINIMUM of 46 hours per week, then had bonuses taken away all while being told that you are working for a "Billion Dollar Company".
