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Banfield Pet Hospital

Engaged Employer

I wish the experience was better....they pretend like they care.. - Senior Recruiter Banfield Pet Hospital Employee Review

1.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Due to the nature of the business, the company attracts great people. Compensation and benefits are amazing

Cons

The corporate office is EXTREMELY political...what's worse is that the HR leadership team is only looking after their own self interests (which is obvious about lack of substance in our meetings....all about the image and dictates what we should share on social). They talk about great culture, but it's very top down culture here. Gorgeous office but it's 1.5-2 hours away from Portland (with traffic)

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Banfield Pet Hospital Response
6y
Your feedback is appreciated. Thank you for the review. --- Banfield Pet Hospital

Explore other reviews about Banfield Pet Hospital

5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team of techs and doctors who really care about pets

Cons

Having to upsell the care plans

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Banfield Pet Hospital Response
8mo
Hey there! Thank you for taking the time to share your experience - really appreciate it! 🧡😊
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

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Banfield Pet Hospital Response
1d
Hi there—thank you for taking the time to share your experience. It’s welcome and appreciated. If you're comfortable sharing more, we encourage you to reach out to your P&O business partner anytime. Alternatively, the ombudsman program is also a resource.
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