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Banfield Pet Hospital

Engaged Employer

Burnout central - Veterinarian Banfield Pet Hospital Employee Review

1.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

1. Vets & techs that really do care about animals 2. Able to change hospitals if you have to move to another state

Cons

1. Too much pressure from upper management to focus on money/average patient charge all the time. You are always getting yelled at about it and can be written up if you don't 'upsell' enough. 2. Trying to squeeze in too many pets everyday. This directly leads to rushed visits, too much stress on all the staff, owners getting upset because they have long waits, leaving late almost every night so your personal family life suffers, and most importantly poor quality of medicine because you only get time for a few mins with each pet 3. Too much staff turnover due to the stress and lack of support 4. Hospitals are only shut 2 days a year, for Xmas and Thanksgiving, so you will have to work on most holidays/weekends and are probably going to miss a lot of important family events. 5. You are expected to just smile and take verbal abuse from clients. Management cares way more about not upsetting a client, even if they are wrong or being unreasonable, than they do about you or how that drags down the staffs morale.

Explore other reviews about Banfield Pet Hospital

5.0
Oct 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team of techs and doctors who really care about pets

Cons

Having to upsell the care plans

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Banfield Pet Hospital Response
8mo
Hey there! Thank you for taking the time to share your experience - really appreciate it! 🧡😊
4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible. Corporate benefits, Continued education

Cons

Each hospital is different and not all hospitals are equal

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