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Banfield Pet Hospital

Engaged Employer

Would not recommend - Veterinary Assistant Banfield Pet Hospital Employee Review

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

3 free wellness plans. 401k. Vision/dental/health insurance (not amazing but at least it’s something?). Bonding with coworkers over shared suffering.

Cons

If you want to work in a environment where you come home physically, mentally, and emotionally exhausted for a thankless company and clients who verbally harass you for rewards this is the company for you!! If you get injured on the job they will try to force you to leave with no compensation since you are unable to perform your job description. Upper management is untrained and will see you as nothing more than a number. They are willing to fire everyone no matter how hard you work or how long you have been with the company. The only reward you get for being with the company is a gift card to their very expensive Banfield store that only sells Banfield merchandise. You can be amazing at your job, come in on your days off, help others, do things outside your job description, put up with harassment at the workplace and get nothing in return not even a good review from management. For upper management it’s all about the money not the employees, clients, or patients. The wellness plans creates clients that think they can get whatever they want and see a doctor whenever they want without an appointment for a “emergency” and if they don’t they will use terrible language and scream at you until management gives them what they want and it creates a environment of clients who treat you like your scum off the street to get what they want.

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Banfield Pet Hospital Response
5y
Thank you for bringing this to our attention. In order to connect you to the right resource and to ensure your experience is heard, please contact the AR Service Center at arservicecenter@banfield.com. -Banfield Pet Hospital

Explore other reviews about Banfield Pet Hospital

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working here! The doctors were fantastic and management was understanding

Cons

Overfilling the schedule and clients would be upset

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Banfield Pet Hospital Response
5mo
Thank you for sharing your feedback. Outlining where you’ve found support and value—as well as where there could be opportunity—is very important to the feedback process. We wish you the very best in your future endeavors. 🧡
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

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