employer cover photo
employer logo
employer logo

Banfield Pet Hospital

Engaged Employer

Overworked - Cvt Banfield Pet Hospital Employee Review

1.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits for own pets. Hours. Medicine practiced.

Cons

Overworked. Never get out on scheduled time due to management pushing 25+ pets per doctor, but get in trouble for staying over. Burned out. They wrap the idea of helping more pets but it always boils down to making more money and gaining more clients. Not respected by clients. Feel punished and guilty for asking vacation time or any personal time/day off. Don't earn anywhere enough for the amount of work we do. Not enough employees to help manage a busy hospital, yet if we don't see at minimum 20 pets per doctor, they cut staff and were stuck going overtime which then we get yelled at for as well. Management and lead techs switching employee schedule without asking. Appointments that should be with the doctor are switched by management to tech appointments which burns out our technicians and frustrates clients who were expecting to see a doctor. The excuse is "oh we will make it work." Insurance benefits, which are BCBS, cover almost nothing. You have to pay $10,000 in medical bills a year before it covers anything for the year. Takes $200 out of my paycheck every week but covers next to nothing if you have to go to the doctor. Had a $600 medical bill and the insurance paid $15 only! Also this company is open almost every day of the year. Open on Sundays instead of off like most vet clinics. We are not emergency clinic. Have to work most holidays including Easter, 4th of July etc. Only Christmas, Thanksgiving and New Years is off. Did I say burned out?

avatar
Banfield Pet Hospital Response
5y
Thank you for bringing this to our attention. In order to connect you to the right resource and to ensure your experience is heard, please contact the AR Service Center at arservicecenter@banfield.com.

Explore other reviews about Banfield Pet Hospital

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great veterinarians and technicians that value your learning as a vet student.

Cons

None that I can recall

avatar
Banfield Pet Hospital Response
6mo
Thank you for sharing your thoughts and feedback and meaningfully outlining where you’ve found support and value. It's a very important to the feedback process. We wish you the very best as you continue on in vet school. 🧡
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

avatar
Banfield Pet Hospital Response
11h
Hi there—thank you for taking the time to share your experience. It’s welcome and appreciated. If you're comfortable sharing more, we encourage you to reach out to your P&O business partner anytime. Alternatively, the ombudsman program is also a resource.
See reviews by: Helpful|Rating|Date|All